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techSupport ,An online HELP Manual (5/6/2009) -(html - it uses your browser) (a new version is already included in demo download(5/6/2009) ie/ u don't need to download it, but you might want to bookmark the link to go back to later, DO check online for new added pages (new pages not in the demo manual are asterisked * as r revised ones) There is also a pdf manual available.
Registered Users are on our database. please keep your identity
Extended_Support code for reference and use it in any
correspondance along with your Kagi receipt email.In EMERGENCY mark your email "crucial" in the subject field of emailheader
we are mostly working practitioners so we tend to offer limited email
support and bulletin board support, but the programme has been working successfully on mac and
windows for over 7 years and most problems are solvable by reading
the help and manuals, so we ask that you check the website first for
the updated FAQ'S & manuals.. thanks______________________________________________________________________________________________________________________________________________________
we can provide 1 year's telephone support for UK customers for £50, who are registered, and have already paid for email support. Click the Buy Now button and send us an email
please quote your identity code in any correspondance to "crucial@CrystalSolutions.org" along with your Kagi receipt email. (Skype is available too and is Free.)
We have also helped Registered Users using
_____________________________________________________________________________________________
New If you have a computer and Skype (free) then we can teleconference a training session for as little as £12. email us
________________________________________________________________________________________________
Audit & Practice Management Training Day in South Lakeland with Tai Chi Workshop & Free fully working Audit & Practice Management Software (50 records)
at St Paul's Parish Hall, Kents Bank Road, Grange over Sands, Cumbria UK( great location to visit the South Lakes)
Saturday 20 October 10 am to 4.30 pm or later if required (lunch 1 to 2)
cost £35
CPD Certificates supplied
______________________________________________________________
New If you have a computer and Skype (free)
then we can teleconference a training session for as little as £12. email us
______________________________________________________________
we will do face to face training days, but they can be expensive and less than necessary, if you are prepared to do the Quickstart 2 minute tutorial (from the Scripts Menu at the very top) and 'how we use it' in the Help index. this gets you started. Then use 'how do i?' from the help files, or use the page help (? top right corner of every page ) or let your mouse dwell on areas to reveal "tooltips". we will be gradually introducing streaming video "how do i?'s ". Look out for the
The best way, perhaps to learn the workings of the program, is to put in your patient’s details, when you get home in the evening for a week or two ( takes 5 minutes an evening), so as to build up a meaningful database, which you can then search and use as required. To fully utilise the Demo, you will have to delete the trial records so as to benefit from the available 45 records. Do STOP at 45 though, or the Demo shuts down
Please download the latest manuals & FAQ at
Help Manual
we are updating them frequently and you will be able to see their
version dates._________________________________________________
QUICKSTART Manual for unsupported Legacy Software is still available
Email address: enquiry@crystalsolutions.org
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